01
Verón concierge
Product questions, ordering and bracelet-sizing guidance from a real person.
Client care
Care beyonddelivery.
Guidance before purchase, support during delivery and practical care after your Verón reaches your wrist.
02
Insured delivery
Complimentary tracked delivery with signature required at handover.
03
Care & warranty
Practical ownership guidance and a two-year limited warranty against verified manufacturing defects.
Ownership / Essentials
Clear support.
No ceremony.
Returns
Request a return within 14 calendar days for an unworn watch returned complete, unaltered and undamaged.
Read the policyBracelet sizing
Add an optional wrist measurement at checkout. A local specialist may still be needed for the final fit.
Watch care
Direct guidance for winding, cleaning, storage and maintaining water-resistance checks over time.
Warranty
Two years of coverage against verified manufacturing defects, subject to the ownership terms.
Read the termsFrequently asked
Before the
first hour.
01Is V01 a GMT watch?
No. It uses a three-hand-and-date movement; the 24-hour-style bezel is a design detail.
02Which watches can I pre-order?
The V01 Two-Tone and Vozinha Edition are the two current pre-order references.
03Can I choose my edition number?
No. Numbers are assigned during final order preparation.
04Does V01 require a battery?
No. Its automatic movement winds through wear and can also be hand-wound.
05Is bracelet sizing final?
Sizing is guidance; a local watch specialist may still be needed for the final fit.
Verón concierge
A direct line,
when you need one.
Questions about a Verón edition, an order or fit? Write to the founding team.
Contact conciergeOrder support Already placed an order? Check its current status.
Delivery Complimentary insured delivery and a clear 14-day return request window. Read the policy.
Privacy & access Review the Privacy Policy or Accessibility commitment.